Website Terms of Service
Thompson Creative LLC
Effective Date: October 15, 2026
1. About These Terms
Welcome to Thompson Creative.
These Website Terms of Service ("Terms") explain the rules for accessing and using thompsoncrtv.com (the "Website"), operated by Thompson Creative LLC, a Mississippi limited liability company ("Thompson Creative," "we," "our," or "us").
By using the Website, you agree to these Terms. If you do not agree, please discontinue using the Website.
These Terms govern use of the Website, not the terms of any separately purchased creative services.
2. Website Information and Services
The Website provides information about Thompson Creative and its creative and digital services, which may include video production, photography, social media management, content creation, aerial photography and videography, real estate media, podcast production, event coverage, and web design.
Information, service descriptions, examples, and portfolio materials are provided for general informational purposes.
We may update or discontinue Website content or features without prior notice.
3. Inquiries, Booking Calls, and Paid Projects
Submitting a contact form, requesting information, or booking a consultation or call does not create a contract, require you to purchase anything, or obligate Thompson Creative to accept a project.
A consultation or inquiry does not reserve a production date or guarantee service availability.
If you choose to move forward with paid services, Thompson Creative will provide a separate written proposal and/or service agreement describing the applicable work and terms.
Paid work is governed by the written proposal or agreement accepted by the parties, including its payment, approval, scheduling, and cancellation provisions.
If a separate written proposal or service agreement conflicts with these Website Terms concerning the purchased services, the separate written agreement controls.
4. No Guarantee of Business Results
Thompson Creative aims to produce quality creative work and help clients move toward their goals.
However, creative services, media production, social media management, and digital services do not guarantee particular business results.
We do not guarantee any specific number or increase in:
- Video views or impressions
- Social media followers
- Likes, comments, shares, or engagement
- Website traffic or search rankings
- Leads, inquiries, or bookings
- Sales, customers, or revenue
- Other marketing or business performance measures
Examples of past projects, creative work, and client experiences are not promises of future performance.
Statements about helping clients achieve their goals describe our intentions and approach, not guaranteed outcomes.
Any specific deliverables or express commitments for paid work are governed by the applicable written agreement.
5. Website Content and Intellectual Property
The Website and the original photos, videos, reels, written copy, graphics, branding, designs, and other creative materials displayed on it are owned by Thompson Creative or used with appropriate authorization.
Certain examples may feature work created for clients or include client brands, names, locations, or other materials. Any rights belonging to those clients or other rights holders remain with their respective owners.
Unless Thompson Creative gives prior written permission, you may not reproduce, download for reuse, republish, distribute, sell, modify, commercially exploit, or present Website materials as your own.
You may view and browse Website content for lawful personal or business informational purposes. You may share links to publicly accessible Website pages.
Nothing in these Terms transfers ownership of Website content or grants a license beyond these limited permissions.
These restrictions do not prevent uses otherwise permitted by applicable law.
To request permission to use content, contact tthompson@thompsoncrtv.com.
6. Acceptable Website Use
You agree not to:
- Use the Website for unlawful, fraudulent, or deceptive purposes.
- Attempt to access systems, accounts, or information without authorization.
- Interfere with Website security or normal operation.
- Introduce malicious software or harmful code.
- Use automated tools to excessively collect Website content or disrupt the Website.
- Impersonate another person or provide intentionally misleading information through Website forms.
- Misuse intellectual property or violate another person's rights.
We may restrict access when reasonably necessary to protect the Website, its users, or our legal rights.
7. Accuracy and Availability
We make reasonable efforts to keep Website information accurate and current, but descriptions, examples, availability, and other content may change.
Website information should not be treated as a binding quote, offer, or guarantee.
We do not guarantee uninterrupted access to the Website or that every feature will always be error-free.
Nothing in this section changes an express obligation in a separately signed agreement.
8. Text Messaging Terms — Thompson Creative SMS Program
8.1 Program Name and Operator
The text messaging program is called Thompson Creative and is operated by Thompson Creative LLC.
8.2 Program Description
Thompson Creative may send text messages related to inquiries, creative projects, and promotional communications, subject to applicable consent requirements.
Messages may include:
Inquiry and project-related messages:
- Responses to questions or information requests you submit.
- Arranging, confirming, or coordinating consultations and calls.
- Scheduling or confirming photography, video, or other creative shoots.
- Communications about project details, timing, location, preparation, or scheduling.
- A single response to a missed incoming call, when permitted by applicable law, acknowledging the call and offering assistance.
Marketing and promotional messages:
- News and updates about Thompson Creative.
- Information about service availability.
- Promotional announcements, special offers, and information about available creative services.
Some messages may be sent using automated technology.
Marketing and promotional messages are sent only to recipients who have provided the required marketing consent.
This SMS program does not include requests for public reviews.
8.3 How to Opt In and Receive Messages
Thompson Creative uses three methods for initiating or authorizing text communications.
Method 1 — Website Inquiry and Realtor Shoot Request Forms
The Website inquiry form and realtor shoot request form each provide two separate, optional text messaging consent checkboxes.
One checkbox covers inquiry and project-related messages. The other covers marketing and promotional messages.
Neither checkbox is preselected. You may select either checkbox, both checkboxes, or neither checkbox and still submit the form.
The inquiry form's informational consent checkbox states:
"I agree to receive texts from Thompson Creative about my inquiry, like replies and scheduling, at the phone number provided. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to opt out. Privacy: www.thompsoncrtv.com/privacy/ Terms: www.thompsoncrtv.com/terms/"
The realtor shoot request form uses the same informational consent language without the final Privacy and Terms references. Links to both policies appear immediately below that form's consent checkboxes.
Both forms use the following marketing consent language:
"I agree to receive marketing and promotional texts from Thompson Creative, like news, studio availability and offers, at the phone number provided. These may be sent using automated technology. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to opt out."
Each consent selection is recorded separately with the applicable disclosure language and timestamp.
Method 2 — Website Chat Widget
The Website chat widget at https://www.thompsoncrtv.com provides an optional, unchecked consent checkbox for promotional communications.
The checkbox states:
"By submitting, you authorize Thompson Creative LLC to text/call the number above for promotional messages, possibly using automated means. Msg/data rates apply, msg frequency varies. Consent is not a condition of purchase. See terms and privacy policy. Text HELP for help and STOP to unsubscribe."
You must affirmatively select this checkbox to provide consent through the chat widget for promotional text messages.
Submitting a chat message without selecting the checkbox does not enroll you in promotional texting.
The chat widget's checkbox does not independently establish consent to receive other categories of automated messages.
Method 3 — Missed Incoming Calls
If you call Thompson Creative's business phone number and your call is missed, Thompson Creative may send a single, nonpromotional text reply acknowledging the missed call and offering assistance, where permitted by applicable law.
This message may identify Thompson Creative, refer to your missed call, ask how we can help, and provide STOP opt-out instructions.
A missed call does not enroll you in recurring informational or promotional text messages and does not establish marketing consent.
No additional automated follow-up messages will be sent solely because a call was missed without any consent or other lawful basis required for those messages.
Consent and Message Categories
Consent for informational messages and consent for marketing messages are separate.
Selecting only the informational checkbox does not authorize marketing messages.
Selecting only the marketing checkbox does not, by itself, authorize an informational messaging subscription.
Marketing and promotional text messages are sent only to people who have affirmatively selected a marketing consent checkbox and whose consent remains valid.
Providing a phone number, submitting a form without selecting a consent checkbox, booking a call, or becoming a customer does not automatically authorize promotional text messages.
Consent to receive text messages is not a condition of purchasing goods or services.
8.4 Message Frequency
Message frequency varies depending on your inquiries, project communications, and any promotional messages you have agreed to receive.
Messages are not sent on a fixed schedule.
A missed-call text response, where permitted, is limited to one initial reply for the missed call and does not automatically enroll the caller in recurring messages.
8.5 Message and Data Rates
Message and data rates may apply.
Your mobile carrier's messaging and data charges may apply to messages sent or received.
Thompson Creative does not control charges imposed by your carrier.
8.6 How to Stop Messages
You can opt out of the Thompson Creative SMS program at any time by replying STOP to a text message from us.
After you send STOP, we may send one confirmation message acknowledging that you have unsubscribed. After that confirmation, no further program messages will be sent to your number unless you provide valid new consent.
To subscribe again after opting out, you may complete the applicable website opt-in process again.
You may also request that text messages stop by emailing tthompson@thompsoncrtv.com.
We will honor other legally recognized requests to revoke consent.
If you specifically request that only marketing messages stop, we will honor that preference. Informational messages may continue only if separately authorized and otherwise lawful.
An unqualified STOP request will be treated as a request to stop both informational and marketing text messages.
8.7 Help and Support
For assistance with the Thompson Creative SMS program, reply HELP to a text message from us.
You may also contact us at:
Email: tthompson@thompsoncrtv.com
Phone: (601) 706-5765
8.8 Delivery and Carrier Limitations
Text message delivery is subject to network conditions, mobile carrier availability, and other factors outside our control.
Mobile carriers are not liable for delayed or undelivered messages.
We do not guarantee that every text message will be delivered immediately or successfully.
For time-sensitive matters, please contact us by email or telephone.
8.9 Privacy and Mobile Information
Your participation in the SMS program is subject to our Privacy Policy:
https://www.thompsoncrtv.com/privacy/
We do not sell mobile phone numbers or share mobile phone numbers or SMS opt-in consent information with third parties or affiliates for their marketing or promotional purposes.
We may use authorized service providers, including HighLevel/LeadConnector and telecommunications carriers, to operate the messaging program and deliver messages on our behalf.
These service providers may process information only as necessary to provide the relevant services and subject to applicable privacy and security obligations.
We do not authorize these providers to use your mobile information or SMS consent for their own independent marketing purposes.
8.10 Eligibility and Participation
You must be at least 18 years old to opt in to or receive text messages from the Thompson Creative SMS program.
You must be authorized to use the mobile phone number you provide.
You are responsible for keeping the phone number associated with your inquiry or subscription accurate and informing us when it changes.
We may suspend or discontinue the SMS program when reasonably necessary for legal, technical, security, or carrier-related reasons.
9. Privacy
Your privacy matters to us.
Our Privacy Policy explains how we collect, use, and handle information submitted through the Website, including contact details and project inquiries.
Read the Privacy Policy at:
https://thompsoncrtv.com/privacy/
These Website Terms do not replace the Privacy Policy.
10. Third-Party Websites and Services
The Website may link to or interact with services operated by independent third parties, including scheduling, proposal, contract, and payment platforms.
These services may have their own terms, privacy policies, and operating requirements.
We do not control independent third-party websites or their content, availability, or practices.
Your use of those services may be subject to their separate terms.
Thompson Creative is not responsible for independent third-party conduct to the extent permitted by applicable law. This does not excuse Thompson Creative's own wrongful conduct or obligations.
11. Accessibility
Thompson Creative wants visitors to be able to access and use the Website.
If you experience difficulty accessing Website content or using a feature, please contact:
Please describe the issue and, if possible, the page or feature involved. We will make reasonable efforts to assist and address reported barriers.
We welcome accessibility feedback.
12. Disclaimer of Warranties
The Website and its informational content are provided on an "as available" basis.
To the extent permitted by applicable law, Thompson Creative disclaims implied warranties relating to Website operation, accuracy, availability, and fitness for a particular purpose.
We do not promise that the Website will be free from interruptions, technical errors, or security risks.
Nothing in these Terms disclaims a warranty or obligation that cannot lawfully be excluded, or an express commitment made in a separate written service agreement.
13. Limitation of Liability
To the fullest extent permitted by applicable law, Thompson Creative is not liable for indirect, incidental, special, or consequential losses arising from use of or inability to use this informational Website, including lost profits, lost business opportunities, or lost data.
For claims arising solely from use of this informational Website, Thompson Creative's aggregate liability will not exceed $100, except to the extent a different limit is required by applicable law.
This limitation does not govern claims arising under a separate written agreement for paid services. Those agreements contain their own applicable terms.
Nothing in these Terms limits liability for fraud, intentional wrongdoing, gross negligence, or other liability that cannot legally be limited.
14. Governing Law and Disputes
These Terms are governed by the laws of the State of Mississippi, without applying conflict-of-law principles that would require another state's law, except where applicable law requires otherwise.
To the extent permitted by law, disputes arising specifically from use of this Website will be brought in a court with appropriate jurisdiction in Rankin County, Mississippi.
Either party may bring an eligible claim in a small-claims court with jurisdiction.
Nothing in these Terms removes rights or remedies that cannot legally be waived.
Disputes arising from a separate written service agreement are governed by that agreement's dispute provisions.
15. Changes to These Terms
We may revise these Website Terms from time to time.
Updated Terms will be posted on this page with a revised effective date.
Changes apply going forward from the applicable effective date and do not retroactively alter rights or obligations that have already accrued.
Material changes to an existing paid service agreement are handled under that agreement, not simply by updating these Website Terms.
16. Contact Information
For questions about these Terms, Website content, accessibility, or text messaging, contact:
Thompson Creative LLC
Doing business as Thompson Creative
Email: tthompson@thompsoncrtv.com
Phone: (601) 706-5765
Website: https://thompsoncrtv.com
Flowood Creative Studios
513 Liberty Rd, Suite 1A
Flowood, MS
By appointment only.